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Facilities and Services

Facilities and Services

The following is a list of facilities and services available at Tensho Office.
We support our customers with those services corresponding to various business types.
Facilities and services vary from office to office, please check each office page for details.

Free Meeting Rooms
at Tensho Office

Free Meeting Rooms at Tensho Office Free Meeting Rooms at Tensho Office

Tensho Office offers meeting rooms in each office for tenants only.
Please use it for business meetings,
internal meetings, and web meetings.

*Tensho Office Tokyo station does not have a meeting room.
*Tensho Office Minami-aoyama ANNEX has meeting rooms available at Tensho Office Minami-aoyama.

Hours of Use

The meeting room is available from 8:00 to 22:00.
Meeting rooms can be booked free of charge for up to 120 minutes per day.
*Tensho Office Shinjuku and Tensho Office Hamamatsucho Daimon offer 90 minutes free per day.

How to book or cancel

【Reservations required】
Meeting rooms can be reserved online.
Cancellations can also be made online, but cannot be made after the start of the booking time.

*Login ID and password will be provided at the time of contract.
*Cancellation credits are every 30 minutes.

Facilities available

■fully-equipped with Internet access
■Whiteboard installation

Point to Note

① Even if free time remains, reservations exceeding two segments will be subject to 【paid use】.
e.g.) 120 minutes registration with 2 split bookings of 60 minutes + 60 minutes → free of charge
120 minutes registration with 2 split bookings of 90 minutes + 30 minutes → free of charge
After booking 60 minutes + 30 minutes in two parts (90 minutes), register for an additional 30 minutes → even if 30 minutes of free time remains 【paid】.

② Reservations exceeding the free minutes will be charged an extension fee of 1,100 yen per 30 minutes.

③ In principle, extended use of the meeting room is limited to 60 minutes once a day.

1-day Office Service
at Tensho Office

1-day Meeting Room Service at Tensho Office 1-day Meeting Room Service at Tensho Office

This service is
available exclusively to Tensho Office tenants.
You can use 【vacant rooms】
at all Tensho office locations in Tokyo
on a daily basis at a low price.
1-day office are available
at any of our offices under contract.

Usage of 1-day Ofice Service

・I would like to hold training for a short period of time in an office near a terminal station.
・I want to work for a short period of time in an office near the client’s site.
・I would like to set up a workspace separate from my contracted office for a short period of time.

Target Offices

【Availability】 of all Tensho office locations

Rates

This depends on the size of the room and will be communicated at the time of reservation.

Tensho Office Meeting Room Service at Other Locations

Tensho Office Meeting Room Service at Other Locations Tensho Office Meeting Room Service at Other Locations

This service is available exclusively to Tensho Office tenants and allows you to use
meeting rooms
at locations other than your contracted office for a monthly fee.

Use of Meeting Room at other locations

Short-time meeting rooms, interview rooms, workspaces, etc.
If you woud like to use the room for a longer period of time should use the 1-day meeting room service.

Target Offices

Meeting rooms at Tensho offices. Please note that some locations do not have meeting rooms.
*The maximum number of applications is set for each location, and depending on the number of applications, we may not be able to accept some applications.
*Please refrain from entering the building (or any other office) except to use the meeting room.

Rates / Hours of Use

Granting the right to use meeting rooms Fee (tax included) Available Hours
Per location 11,000 yen / month 120 minutes daily (90 minutes for Shinjuku and Hamamatsucho Daimon offices)
Available in up to two parts.
Please book in advance.
Granting the right to use
meeting rooms
Per location
Fee (tax included) 11,000 yen / month
Available Hours 120 minutes daily
(90 minutes for Shinjuku and Hamamatsucho Daimon offices)
Available in up to two parts.
Please book in advance.

How to book

【Reservations required】
The office you have applied for will be added to the tenant’s meeting room booking page so that you can make your own reservation.

Other services

  • Introduce professionals

    Introduce professionals

    You have a lot of concerns about accounting or law shotly after you set up your business.
    Tensho Office introduce adequate tax accounttants, judical scrivener and public natories.
    Please feel free to contact us.

  • Introduce professionals

    Introduce financial institution

    We introduce financial institutions which you can loan start-up capital or working capital.
    (We are not able to guarantee you get a loan, and we cannot introduce some areas.)

  • Introduce professionals

    Leaving TENSHO OFFICE

    We support our customers to find offices, interior design and finishing work, and purchasing office furnitures when you decide to leave TENSHO OFFICE.

Tensho-kun pointing right Read why choose TENSHO OFFICE

FAQ

Security

Are the rooms lockable? How many keys am I loaned?

All rooms have a cylinder lock key.
We loan you 1 master key. You should make as many copies as you need.
(*Upon evacuation, please hand in all keys, including the copied keys.)

Do I need to pay recompense if I lose a room key or photocopy card?

If you lose a key or card, we will invoice you for the cost of reissue.

Does the entrance have an auto lock?

Yes, there is an auto lock.
*The auto lock at the entrance is enabled 24 hours a day on some buildings, and only at night on some buildings.

In the buildings where the auto lock is enabled only at night, the auto lock on the door to each floor is enabled 24 hours a day.

Is there 24-hour access?

The building and rooms can be accessed 24 hours a day.
*The available hours of the conference rooms differ from building to building.

Rooms, facilities and services

What is the booth type office?

It is a room sectioned off by partitioning that is 180 cm or 194 cm high. There is a gap between the ceiling and the partition.
The door of each booth has a cylinder lock.

Are there desks and chairs in the rooms?
Can I bring my own?

We provide only a desk and chair for each worker for free. You can also bring in your own desks and chairs.

What is the size of the desks?

There are two patterns of desk sizes.
・Width 1 m, depth 60 cm, and height 70 cm.
・Width 80 cm, depth 60 cm, and height 70 cm.
*Recommended number of users = number of desks
*Desk size varies by room

Can the number of workers exceed the recommended number?

The recommended number of users is indicated by the number of desks we provide.
This is the maximum number of users that we expect to be using the room.

How many power supplies does a room have? What is the amperage of the power supply?

Some rooms have a 20-ampere (1 circuit) power supply, and some rooms have a 20-ampere (2 circuits) power supply (large rooms).
You can check the amperage during your private viewing, or we can check and notify you.

Can I bring in a combination printer-copier-scanner?

We do not know the electrical capacity of your equipment or whether it will fit through the doorway. Please check during your private viewing.

Will I be disturbed by voices from the room next door?

If you are using a fully self-contained room, we do not think you will be disturbed while working. The partitions around booth-type rooms are open at the top, so voices can be heard. However, most conversations are work-related, so we do not think there will be any workers creating a commotion.

What is the arrangement for air conditioning in the rooms?

Fully self-contained rooms are individually air conditioned. Booth-type rooms share a common air conditioner.
(*Our staff turn heating and cooling equipment on and off.)

Is there a delivery box? What happens if I am not able to receive delivery of a parcel?

In buildings where delivery boxes are installed in the entrance hall, parcels can be received during your absence.
Alternatively, please contact the delivery company indicated on the delivery notice in your post box.

Can I have mail items forwarded?

We forward mail items once a week to your designated location.
[Fee] Monthly 6,600 yen (Includes Letter Pack fee)
*The monthly fee is payable even if you have no mail to be forwarded.
*We do not forward courier deliveries. (We forward the delivery notice. We do not offer registered mail for this service.)

Is it possible to put the nameplete?

Your company name will be posted on your room door free of charge.

Is there a warehouse?

Warehouses are available in Suidobashi Office, Yoyogi Office, Yoyogi ANNEX Office, and Korakuen Office.

Are there any bicycle parking lot?
【Bicycle parking lot for hourly rent】
  • Ikebukuro Nishiguchi ANNEX Office

  • 【Bike sharing】
  • Suidobashi Office
  • Azabujuban Office
  • Ikebukuro Nishiguchi ANNEX Office
  • Takadanobaba Office
  • Between Yoyogi Office and Yoyogi ANNEX Office
  • Are there any parking lot?

    The following offices have onsite hourly parking available.

  • Suidobashi Office
  • Tamachi Office
  • Minami Aoyama Office
  • Ikebukuro Nishiguchi Office
  • Shinjuku Sanchome Office
  • Yoyogi Office
  • Yoyogi ANNEX Officee
  • What is the arrangement for cleaning and garbage disposal?
    How do I dispose of cardboard boxes?

    Staff clean the common areas on Mondays to Fridays. *Excludes Saturdays, Sundays and public holidays
    Staff also collect garbage from the common garbage bins on each floor on the same days.
    Fold cardboard boxes and lean them up against the rear of the common garbage bins.

    Is smoking permitted?

    All office rooms are non-smoking. In buildings that have a smoking area, smoking is permitted only in the designated smoking area.

    Are there windows?

    The rent table is posted on the “TOP” page of each office and on the “Price / Floor plan” page.
    You can check whether the office has a window or not on the rent table.

    Floor plans are also available on the “TOP” page and the “Price /Floor plan” page.
    You can check the location of windows on the floor plans.

    Is there a reception or secretary service?

    We do not provide such services.

    Meeting Room

    Is there a meeting room?

    Meeting rooms are available at each office.
    *Tokyo Station Office does not have a meeting room.

    Please refer to the “Office detail photo” page on each office page for images of the meeting rooms.
    *Please refrain from eating, sleeping or engaging in other activities that will inconvenience other users in the conference rooms (including preparatory discussion areas).

    What is the procedure for reserving a meeting room?

    Please make reservations through the “Meeting Room Reservations” link on the website.

    What are the hours for meeting room?

    Available from 8:00 to 22:00 daily. *Including Saturdays, Sundays, and holidays.

    What is the maximum number of hours per day the conference room can be used?

    Meeting rooms are available free of charge for up to 120 minutes (2 hours) per day in total.
    Shinjuku and Hamamatsucho Daimon offices are free for up to 90 minutes (1.5 hours) per day.

    Is it possible to use the meeting room exceeding the daily limit?

    Reservations exceeding the free minutes will be charged an extension fee of ¥1,100 per 30 minutes.
    In principle, extended use of the meeting room is limited to 60 minutes once a day.

    Is it possible to use the meeting room whole day?

    For longer hours, please consider using the “1day Office”.

    “1-day Office” is a service available exclusively for Tensho Office tenants.
    You can use any available room at any Tensho Office location in Tokyo for one day at a discount.

    What facilities are available in meeting room?

    The following facilities are available in the conference rooms.

    ■Internet access
    ■Whiteboards available

    Please confirm at the site which offices have wireless LAN available.

    I don’t know my login ID and password for the meeting room reservation system for tenants.

    Please refer to the meeting room login ID and password form provided at the time of contract.

    Is there any manual for booking meeting rooms?

    You can check and download the manual from the Meeting Room Reservation System.

    After logging in from the Meeting Room Reservation page, please click on the “会議室予約マニュアル(How to Make a Reservation)” link in the “お知らせ” section at the bottom of the TOP page.

    To log in, please refer to the “Meeting Room Reservation System Login ID and Initial Password” document provided at the time of contract.

    Telephone and Internet connections

    Can I use a dedicated telephone/FAX?

    A telephone line is already installed in each room.
    However, you must enter into a contract directly with a telecommunications company before you can use this line.

    Does my telephone number remain the same within the same local ward?

    We do not know this information. Please check directly with the telecommunications company.

    Can I install a Hikari Denwa telephone?

    Yes.

    Is the Internet available for use straight away? (wired LAN, wireless LAN) (Must I have a contract with a provider?)
    Is there a fee?

    If you set up personal computer and LAN cables in your room, you can use the Internet (wired LAN) for free from the day you execute the contract.
    There is no need to enter into a contract with a provider.
    In some buildings, Wi-fi (wireless LAN) can be used in the conference rooms and open space areas.
    *The rooms have wired LAN only, but you can use wireless LAN if you set up the environment yourself.

    Can I install my own Internet connection?

    The telecommunications company will need to investigate this in advance, so please directly ask the telecommunications company you are going to enter into a contract with.
    (If your room has been assigned: Please convey this information to the telecommunications company and ask them to investigate the possibility of installing a connection.)

    Can I have an individual IP address (private IP address)?

    We do not assign individual IP addresses.
    If you require one, please enter into a contract for an optical line yourself.

    Can a port be opened?

    We do not open ports.

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